Cancellation policy

Some items in my store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Pre-orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. I may collect a full payment, no payment, or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at the point of shipping of the order.

You can cancel a partially paid pre-order that has not yet been fulfilled. If the order has been shipped, you can't cancel it, but you can request a full or partial refund. See my return policy for more details on returns and refunds.

Questions?

Contact me at denis@oh-shit.co.uk.